Front desk help was exceptionally polite/ patient.
The MA that took me back to the room was not personable. Never made eye contact, when speaking seemed annoyed. But, once she realized hiw much discomfort I was in and worried I was she did reassure me that the dr would be in, in a few minutes.
Dr. Snooper was great. She helped reassure me she was going to help me figure out what was going on. She also gave me a referral and assured I would be able to get an appointment in the next few days. She was right. I had an appointment with the referred ENT two days later.
All staff was patient, and the wait time was minimal, the dr was great with giving me her full attention.
Lindsey B. | May 20, 2024